oomph27/04/2021 at 6:37am

Gen Z. Will global sustainability get traction from their purchase behaviours? It starts with trainers. It always starts with trainers. https://t.co/cGHBwCuOIM https://t.co/v0L89zpZX6

oomph19/04/2021 at 6:55am

From cookies to context. As increased privacy stringency means cookies disappearing, will contextual advertising give you the ads you deserve.

https://t.co/LxBIbsKWj8 https://t.co/DHHCXuN0va

oomph12/04/2021 at 7:34am

Two new segments defined by this product development. Those who think this makes lives easier. Those who think this makes life scary. Which one are you and is Disney the new big brother? https://t.co/v2cH7NR6D8 https://t.co/nO8P9EfPzI

oomph06/04/2021 at 6:56am

Dramatic increase in finance app usage for Gen Z post pandemic. Better awareness or just more scared? https://t.co/iTomZ2y7X6 https://t.co/9FcBAbolUM

oomph29/03/2021 at 6:38am

Messaging. Post COVID it's not personal, it's business. By the end of 2020, 7/10 consumers were using messaging to communicate with brands and businesses. Do you have a messaging contact with 70% of your customers? https://t.co/uvX52hL2Ql https://t.co/fKKUbCXMKS

oomph19/03/2021 at 7:11am

Will Generation Alpha (born post 2010) know what an ad is? Will they care? 40% of all ads watched in-stream in the US are youtube. Only 2 channels out of the 5 that make up 80% of TV viewing in the US take ads.

https://t.co/ZfSqSSiHfZ https://t.co/6gJHbO5ONh

oomph16/03/2021 at 7:08am

The disrupter disrupts again in response to behaviour change. Airbnb responds to new travel trends linked to changing working habits post COVID. https://t.co/SsLbG5BT7z https://t.co/eiLxfhZKUT

oomph08/03/2021 at 9:18am

The ultimate first world problem solved? Of the first 3 things Amazon's new Build It programme could suggest in the universe, one of them is a ....Smart(ok so far)...cuckoo clock. Arghh.

https://t.co/Dl9GArz2Ro https://t.co/DL2Hmjh7J8

oomph02/03/2021 at 1:07pm

A decade of pandemic macro impacts to ponder. Perspectives from futures analyst Andrew Curry. https://t.co/KlKjlDUXAL https://t.co/g7b607XXO9

oomph23/02/2021 at 7:04am

In the US, the Walmart vs Amazon CX battle is being fought on the (i) the doorstep and (ii) on access to vaccines. A new view of omni-channel? (Helps to have $17bn cash to focus on it). https://t.co/iqOZvSampX

oomph19/02/2021 at 9:58am

Mitsubishi :heart: Amazon live. Is this a COVID behaviour change outcome - or just innovative use of live interactive media (that saves a whole load of yen)? In any event it's... an event. Look out car dealerships. https://t.co/UotMDy35KP https://t.co/WdVlYPO32i

oomph16/02/2021 at 7:03am

Staggering Netflix subscriptions. 200m and growing. Do you know anyone who thinks the CX is awful. Or great? food for thought when competition really heats up this year. https://t.co/3xF47shKUd https://t.co/YDS4hKLRf2

oomph08/02/2021 at 6:56am

CES 2021 wrap up of a wrap up: Live commerce influencers (you get to see BOGOV gurus?), audio social (you get to hear the abuse?) and disruptive accessibility (ahhh - a good thing). Thanks to Carat, find it here and choose your own top 3. https://t.co/1wYaYG5ZgV https://t.co/MbZUcJazVn

oomph05/02/2021 at 5:45am

Alexa on patrol. Protect your premises with guard dogs, security team, auto 911 calls and general 'scare -em off' AI. All in a little dot. Paranoid or Precaution? https://t.co/zi6i967ewo https://t.co/0tbFNS3Dwc

oomph14/10/2020 at 9:26am

oomph is proud to be part of the team for UK Business Heroes. The British Chambers of Commerce has recognised our pioneering research that highlighted how people and organisations were reacting to the COVID-19 pandemic.

https://t.co/xlIOZsIJp7 https://t.co/19tkV7vEmx

oomph05/10/2020 at 11:13am

We’re still taking participants for the next cycle of our COVID-19 impact study. Cycle two is designed to keep supporting the business community as we all manage the new normal. https://t.co/xlIOZsIJp7 https://t.co/zGqGC3UkSf

oomph18/08/2020 at 3:03pm

Covid-19 CX impact: oomph has been busy supporting businesses with transformation planning from the pandemic, in the shape of a study from 42 concurrent surveys to 3300 respondents. https://t.co/IzyBEsHngm https://t.co/MWCNQMgUWZ

oomph17/08/2020 at 11:35am

We've been a bit quiet here for a while. So busy doing our own research which we'll post separately. Meanwhile here's an interesting take on remote working from workable...

https://t.co/4mdXNa6frZ https://t.co/wKvEzg201y

oomph02/03/2020 at 7:30am

oops... not what you need with your Big Mac!

https://t.co/mhg1tLEJCq https://t.co/q2P5lAfsa6

oomph27/02/2020 at 6:31am

A new shopping experience? Sainsbury's let's data do the talking for urban stores. https://t.co/mZMb2r2SFc https://t.co/KU3wYvi9P1

oomph24/02/2020 at 7:13am

Navigation apps at their best? Think again.

https://t.co/haAuanRRX3 https://t.co/nQsCyioRUy

oomph18/02/2020 at 6:54am

Happy 15th Birthday, Umbraco! This day, 15 years ago the first release of #Umbraco as open-source was finally done.

https://t.co/MHM5jZWmht https://t.co/vHAtbku4AJ

oomph17/02/2020 at 10:50am

Everything starts with an idea. This one proves that even giants like Google can be tricked ... https://t.co/kjcusE7LVh https://t.co/DtkwKfwMQ0

oomph04/02/2020 at 6:55am

Kids are swapping AirPods in class then using text to speech to ‘talk’ without talking 🤩🤩🤩 https://t.co/moLxK1rzbv

oomph14/01/2020 at 10:05am

Chat bots in practice... but do they work?

https://t.co/T7AQWTZpIm https://t.co/aYsA3W2EQx

oomph09/01/2020 at 6:22am

An homage to British video games developers who's digital footprints can still be traced in the pop culture realm. https://t.co/b4tn79O3hB https://t.co/cxgIN3evay

oomph08/01/2020 at 8:55am

2020 - the year of the disappearing middleman? Get your heads around the tech platforms - they're not going anywhere. Thanks to Carat for a great trends analysis as ever. https://t.co/E5wZM7PHA6 https://t.co/VeMU0JZ6I6

oomph02/12/2019 at 11:35am

Just confirms what we already know:

https://t.co/We26GwJGMs https://t.co/ueSIPrXhkG

oomph02/12/2019 at 7:21am

You can't do it anyway, it needs to be the google way: https://t.co/qfzVYeP8qb https://t.co/FbhubCAhnf

oomph18/11/2019 at 11:08am

On Friday night, Read For Good (a not-for-profit client of ours) was featured on Children In Need. They do some really fantastic work in UK children's hospitals. Check it out.

https://t.co/PGm42xx7YC https://t.co/u5R5PUpo5B

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